Shipping Policy

Flysocial is not responsible for delays caused by courier services, weather conditions, natural disasters, or other events beyond our control. While we make every effort to ensure timely delivery, all delivery timelines are estimates and not guaranteed.

We are also not liable for any damage or loss incurred during transit. All claims regarding lost, damaged, or delayed shipments must be directed to the courier service, though we will assist in resolving such issues to the best of our ability.

Flysocial reserves the right to modify shipping methods, charges, or timelines at any time without prior notice. Any such changes will be updated on this page and reflected during the checkout process.

At Flysocial, we don’t just drop collabs — we also drop products! Whether you’re redeeming exclusive creator deals or purchasing curated items through your Cashpoints or cash, we want your goodies to reach you smoothly and swiftly.

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Order Processing Time

• Orders are typically processed within 2–4 business days from the date of confirmation.

• High-demand campaign rewards or limited-edition products may take up to 7 business days.

• Orders placed on weekends or public holidays will be processed on the next working day.

Shipping & Delivery Timeline

• Standard Shipping (India): 5–10 business days

• Express Shipping: Available on select products with 2–4 day delivery (additional charges may apply)

• Digital Products/Vouchers: Delivered via email or user dashboard within 24 hours

Delivery timelines may vary based on your location, courier services, or external factors beyond our control.
Shipping Charges

• Free shipping on all orders above ₹999 or fully redeemed through Cashpoints.

• Orders below ₹999 may include a nominal delivery charge, disclosed at checkout.

Order Tracking
Once your order is shipped, tracking details will be shared via email or SMS. You can track your shipment through the linked courier partner’s website.
Failed Deliveries & Reattempts

• If a delivery fails due to an incorrect address or repeated missed attempts, the product will be returned to us.

• Re-delivery will be arranged upon request, and may be subject to additional shipping charges.

• Orders cannot be rerouted once dispatched.

Damaged or Incorrect Items
Please report any damaged, missing, or incorrect items within 48 hours of delivery. Include images and your order ID for faster resolution.
We will either arrange a replacement or issue equivalent Cashpoints/store credit.
Contact:
Email: support@flysocial.in
WhatsApp: [Insert number]